If your ordered item is in stock and we receive your order before 12:00 PM (Pakistan Standard Time), we’ll try our best to dispatch it the same day. Orders placed on Sundays or public holidays will be processed the next working day.

• Urgent deliveries (via TCS, Leopards, etc.) are shipped the same or next working day.
  
• Standard deliveries are processed within 1–2 working days after your payment is confirmed.

Once your order is shipped, we’ll send you a confirmation SMS or email with your tracking number and a link to track your parcel on the courier’s website.

📦 Shipping Policy

Orders Under 10 kg – Standard Shipping

For regular-sized orders shipped via TCS, Leopards, M&P, or Trax, we usually process and dispatch your items within 1–2 business days.

• During peak seasons (like Eid, 11.11, or end-of-year sales), allow 1 extra day for processing.
• Delivery time depends on your city, accessibility, and selected courier.

Orders Over 10 kg – Bulk or Freight Shipping

Heavy or large orders shipped through cargo/freight services follow the same 1–2 day processing timeline.

• Extra time may be needed during sales and holidays.
• Remote or hard-to-reach areas may have limited delivery options.

Shipping options will be shown at checkout based on your address and order size.

📞 Need Help with Delivery?

If you have questions about remote deliveries or large shipments, feel free to contact our team at +92 311 1786822 Available Monday to Saturday, 10:00 AM – 7:00 PM (PST).

Return & Exchange Policy – Haq Electric

At Haq Electric, we offer a 7-day hassle-free return or exchange policy for your convenience.
If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window.

or Download Return Form, Once we receive the product back as a return, we'll provide you with the full amount refund in your bank account.

For inquiries:
Call or message us on WhatsApp at,
+92 3111 786822

Our support team is available Monday to Saturday, 10:00 AM to 7:00 PM (PST).

📄 Download Return Form

Customers from anywhere in Pakistan can place orders by phone. Just call us between 10:00 AM and 7:00 PM, Monday to Saturday, at +92 311 1786822.